*Free Shipping Details
Order total per address must total amount advertised after discounts and tax (if applicable) for free ground shipping.
Some destinations may be delayed and orders held due to unseasonable warm weather. You will be notified if your order will be delayed via email and offered three options:
1. Delay your order until the temperatures are cool enough to ship to your destination without risk of melting.
2. Expedite your order (Next Day Air, Second Day Air) at an additional charge less the cost of free ground shipping.
3. Cancel your order.
Free ground shipping is limited to the domestic United States only.
General Shipping Information
We make every effort to ship your order within 24-48 hours (excluding weekends and holidays) during the months of November & December orders are filled and will ship within 5 days of your order being received. If you select expedited shipping (Next day air and 2nd day air) on check out, your order will ship within 24 hours.
The options available to you will display once you have entered the delivery address on your order.
Not all of these options are available to every "Ship-To" address due to heat or availability.
Parcel 3 Day
Parcel 2nd Day Air
Parcel Next Day Air Saver
Note: Prices quoted via our website are generated from a tool offered by our ecommerce provider using the quoted prices from United Parcel Service. Actual carrier of goods may be subject to change without notice at the discretion of FunkyChunky Inc. Service level, days in transit, and pricing will remain the same as quoted at the time of checkout.
A "Business Day" is considered Monday-Friday excluding holidays.
Saturday and Sunday are not considered "Business Days."
Days in Transit
"Days in Transit" does not include the day your order is placed.
To calculate "Days in Transit" count starting from the day after your order is placed.
Example: If you place your order before Noon (12:00pm CST) on Monday,
and the shipping option you choose is "2nd Day Air,"
you can expect your order to arrive on Wednesday.
Shipping and handling charges are calculated per ship-to-address.In some cases,items ordered together are not necessarily shipped in the same box.
We do not determine what time a parcel carrier will make your delivery.
Scheduled delivery can be arranged on a case by case basis.
Please call 1-888-473-8659 to arrange delivery. There is a fee for this service.
Please use the map below to determine your business days in transit when shipped via our parcel carriers.
If you have any questions about shipping your order, or need further assistance, please call toll-free 1-888-473-8659 and a customer service representative will be happy to assist you. During warm weather months and/or to warm weather destinations, the ground shipping option may be restricted at check-out due to heat.
Your order may be delayed for the following reasons, to which you will be notified via email:
This service is available in limited areas for an additional fee. To see if your delivery area qualifies, call us toll-free at 1-888-IS FUNKY (473-8659).
Due to our strict quality standards, we are not able to ship outside the United States, to P.O. boxes, or to APO/FPO addresses at this time. We are sorry for the inconvenience, but we are unable to guarantee that our products will arrive in a timely fashion or in excellent condition when shipped to P.O. boxes or internationally. Please call 1-888-IS FUNKY (473-8659) or email firstname.lastname@example.org for information on shipments to Alaska or Hawaii.
Warm Weather Shipping
Due to the perishable nature of our products, the following warm weather shipping policies are applicable during spring and summer and/or to warm weather destinations as applicable throughout the year (temperatures greater than 72 degrees).
Due to heat we do not have packages in transit over the weekend. Refer to the above table for days on which orders are released to be shipped - this applies to Next Day Air Saver, 2nd Day Air, 3 Day and Ground shipping.
We are able to ship chocolate products to warm weather areas (or during periods of warm weather) if the product is in transit for two days or less and is in special packaging with ice packs. This requires certain destinations to be shipped either Next Day Air Saver or 2nd Day Air. Shipping options for your destination are available to you at check out based on current upcoming weather forecasts.
- We are not able to ship when temperatures reach 90 degrees and above - Your order will be held and you will be contacted with a ship date. This applies both to the destination of your package, or the temperature at our factory.
We recommend to ship your order to an office where someone can receive the delivery directly.
If your order is a gift, it is your responsibility to alert the recipient to expect a perishable (and delicious!) delivery.
We are not responsible for packages left unattended outdoors upon delivery.